Quick Start Guide

Everything you need to set up your PatterNest in a few minutes. This guide covers both of our products. Find yours below and follow every step in order before the first use. Most "it doesn't work" issues come from a skipped step.

Download the PDF guide

Your product Remote Go to
PatterNest Sleep Nest (the patting plush: bunny, bear, goose or giraffe) Yellow remote Part 1
Calming Patting Hand (the soft patting hand) Black remote with 3 buttons Part 2

Golden rules for both products

  • The patting will NOT work right out of the bag. First charge the motor, then unplug it, then turn its power switch ON.
  • Charge only with a standard 5W USB wall adapter. Never use a fast charger: it can damage the chip and the battery.
  • A red light stays on while charging and turns off when full (about 1 hour). Before the first use, charge for at least 30 minutes.
  • The device does not work while charging, and it stops automatically after about 15 minutes to protect the motor. Just press the remote again to restart.
  • A full charge lasts about 2 hours of use.

Part 1: PatterNest Sleep Nest

The patting plush with the yellow remote and soft lullabies.

What's included

  • Your PatterNest plush (bunny, bear, goose or giraffe)
  • Motor unit: the small white device that moves the paws to give gentle pats. It sits inside the plush.
  • Yellow remote control
  • Charging cable

Can't find the remote or cable? They are usually tucked inside the plush. Open the zipper or opening and check carefully.

Setup, step by step

1
Take out the motor unit
Open the zipper or opening on the plush and gently take out the motor unit, the remote and the cable.
Tip: close the opening again once you finish setup.
2
Charge it
Plug the included cable into the motor unit and into a standard 5W USB adapter. Wait until the red light turns off (about 1 hour).
3
Unplug it and turn the switch ON
Unplug the cable, then slide the small power switch on the side of the motor unit to ON. This is the most commonly missed step. The remote will not work until this switch is ON.
4
Place it back inside the plush
Put the motor unit back in its place, with the moving part facing the paws, and close the opening. Do not cover the plush with a thick blanket, or the remote signal will be weak.
5
Start the patting
Remove the plastic tab from the remote if there is one. Point the remote at the plush, press the red power button, then use the buttons below.

Your yellow remote

Yellow remote

Your remote may have small printed labels on some buttons. Use the position of each button as your guide.

Button What it does
Top, red button Power: turns the patting on and off
2nd row, left Previous song
2nd row, middle Play / pause the music
2nd row, right Next song
3rd row, left Volume up
3rd row, middle Nursery rhymes
3rd row, right Volume down
Bottom button Function: changes the mode
Quick start: press the red power button to start the gentle patting, then the middle button of the 3rd row for soft nursery rhymes. The device stops automatically after about 15 minutes; press the power button again to continue.

Part 2: Calming Patting Hand

The soft patting hand with the black 3-button remote.

What's included

  • Your Calming Patting Hand
  • Black remote control with 3 buttons
  • Charging cable

Setup, step by step

1
Charge it
Plug the included cable into the charging port and into a standard 5W USB adapter. Wait until the red light turns off (about 1 hour).
2
Unplug it and turn the switch ON
Unplug the cable, then slide the power switch to ON. The remote will not work until this switch is ON.
3
Start the patting
Point the remote at the hand and press the pink button. The hand starts patting at a medium speed. Use the other two buttons to make it faster or gentler.

Your black remote

Black remote
Button What it does
Bottom, pink button Power: starts the patting at medium speed and turns it off
Middle button (wavy lines) Faster patting
Top button (single wave) Gentler patting: press once for normal, again for slow

Troubleshooting

If something isn't working, check these points in order:

Problem What to check
Nothing happens when I press the remote 1) Is the charging cable unplugged? 2) Is the power switch ON? 3) Has it been charged for at least 30 minutes? 4) Did you remove the plastic tab from the remote? 5) Did you press the power button first? 6) Are you pointing the remote at the product?
It doesn't work while plugged in This is normal. It does not work while charging. Unplug the cable and try again.
It stopped by itself It stops automatically after about 15 minutes to protect the motor. Press the remote again to restart.
It does not charge Use the included cable, fully inserted, and a standard 5W USB adapter. Never use a fast charger. The red light should turn on while charging.
The remote works only sometimes Point the remote at the product, get a little closer, and make sure it isn't covered by a blanket or thick fabric.
The patting is weak or stops early The battery is likely low. Recharge it fully.
I can't find the remote or cable (Sleep Nest) Check inside the plush. They are stored inside the opening.

Care & cleaning

  • Always remove the motor unit before washing the plush cover.
  • Hand-wash fabric parts gently in cool water with mild soap and let them air dry completely.
  • Never put the motor unit, the remote or the cable in water.
  • Recharge whenever the patting becomes weaker, always with a standard 5W adapter (never a fast charger).

Safety

For use under direct adult supervision only.

  • Do not leave the product in the crib or near a sleeping baby without supervision.
  • Make sure the product never covers the baby's nose or mouth.
  • Warning: remote controls may contain a coin battery, which is dangerous if swallowed. Keep the remotes out of children's reach.

Still need help?

We're here for you. Simply reply to your order email or write to us at patternest.official@gmail.com. Please include your order number and, if possible, a short video of the issue so we can help you faster.

With love,
The PatterNest Team